Support
E-mail trunghieu4121993@gmail.com with your device model, Android version and what happened. Screenshots help a lot.
Common questions
My Premium disappeared after changing phone
Sign in to the same Google account, open the app, then More › Restore purchases.
Save to gallery does nothing
On Android 9 and lower the app needs the Storage permission — allow it when asked, or enable it in Settings › Apps › Pixelo › Permissions.
The other phone does not appear in Play together
Both devices must be on the same Wi-Fi network, and the network must not have client isolation (“AP isolation”) switched on — many guest networks do. Allow the nearby-devices permission when the app asks for it.
An area is too small to tap
Pinch to zoom, or tap near it — the app picks the closest area of the selected colour. A hint fills one for you.
Request a picture, or report a problem with one
E-mail us with the picture name. Credits are in the app under More › Artwork credits.
Delete my data
Uninstalling removes everything stored on the device. For the anonymous analytics tied to your install, e-mail us and we delete it within 30 days — see the privacy policy.